Buyer's Guide for Online eBidding

My first time and I'm not sure how to bid online!

Is it possible to bid via Online Bidding (when offered)? If you are unable to physically attend one of our auctions, please refer and contact our office and enquire if Online bidding is being offered on that sale. If Online bidding is permitted, then you need to follow the undermentioned steps:

Registration of Online eBidder

Step 1:Register to Bid

Before you can bid via JTR Online eBidding Portal, you must register to bid online. Please note that you must be registered prior to the start of any Sale or you may not be able to bid online in that Sale.

Step 2:

In order to register, please contact us by email or call to provide your details plus necessary documents and the amout of deposit required in order for you to qualify for bidding.

Step 3: Deposit Registration

All intending online bidders are required to deposit an amount according to the Terms and Conditions of sale in the Proclamation of sale. The online deposit payment shall be made via local bank transfer and provide the proof of transfer latest by 5.00pm at least one (1) working day prior to the auction date. It is important that you always check that JTR Auction House has received your deposit prior to bidding, as buyers fail to transfer the deposit risk losing the property altogether.

Step 4: Login ID & Password

In order to participate in online bidding, after submission of auction deposit, you must obtain your login Id and Password from us to login into JTR Online eBidding Portal. Login Id and Password will be sent to the email id of the bidders after the deposit and submission of documents prior to the auction. Bidders to login and bid during the auction hours on the date of e-Bidding as per auction rules.

Step 5:

Once you have registered you should keep your email account and password details strictly confidential and you must not permit any third party to use or access your account on your behalf or otherwise. You will be liable for any and all bids made via your email account and password.

Step 6:

Once the auction begins (Ebidding Demo), you are ready to bid and press the submit button.

Step 7:

A notification will be sent to you to inform if you are successful in being the highest bidder. You will be informed further that you are required to execute to sign the Memorandum of Sale and to pay the additional fund (if any) for the increment of purchase price plus an amount as payment for stamp and Memorandum perfection charge. The Auction Deposits received from unsuccessful bidders will be returned.

IMPORTANT INSTRUCTIONS

Bidding in the final minutes and seconds should be avoided in the bidders own interest. Neither JTR Auction House nor Service Provider will be responsible for any failure/lapse (Power failure, Internet failure etc.) on the part of the vendor. In order to prevent such contingent situation bidders are requested to make all the necessary arrangements/alternatives such as backup power supply etc required so that they are able to prevent such situation and continue to participate in the auction successfully.

It is the users responsibility to comply with the system requirements such as hardware, software, Internet connectivity at user premises to access the JTR Ebidding portal.

Auctioneer cannot, and will not, be held responsible for any interruption in service, errors, and/or omissions, caused by any means and does not guarantee continual, uninterrupted or error free service or use of the Site. Bidder acknowledges that this auction is conducted electronically and relies on hardware and software that may malfunction without warning. The Auctioneer, in its sole discretion, may void any sale, temporarily suspend bidding and re-sell any item/lots that were affected by any malfunction. The decision of the Auctioneer is final.

Under any circumstances, JTR AUCTION HOUSE shall not be liable to the users for any direct or indirect loss incurred by them or damages caused to them arising out of the following :-
i)  Incorrect use of the JTR Online eBidding Portal, or;
ii) Internet Connectivity failures in respect of the equipments used by the Users or by the Internet Service Providers, or;
iii)  Inability of the bidder to submit their bid due to any related problem to hardware, software, or any other factor which are personal/ special/ local to the bidder.